# IT360 Pro — Full Context for AI

> Enterprise Software & Technology Solutions provider serving enterprises worldwide since 2020.

## Company Overview

IT360 Pro is a global technology company that builds enterprise software products and delivers managed IT services. We serve businesses across 50+ countries from our UK headquarters. Our mission is to make enterprise-grade technology accessible, reliable, and innovative.

## Software Products

### 360Pro HR (https://360prohr.com)
Enterprise human resources management system (HRMS/HRIS/HCM) for organisations of all sizes.

**Key Features:**
- Recruitment & Applicant Tracking System (ATS)
- Employee onboarding automation
- Payroll management
- Leave & absence management
- Performance reviews & appraisals
- Employee self-service portal
- HR analytics & reporting
- Compliance management
- Document management
- Workforce planning

**Suitable for:** SMEs to large enterprises needing a modern, cloud-based HR platform. Alternative to BambooHR, Workday, SAP SuccessFactors, Personio, HiBob, Zoho People.

---

### 360Pro CMS (https://360procms.com)
Client management system with integrated ticketing, SLA tracking, and CRM capabilities.

**Key Features:**
- Ticket management & helpdesk
- SLA tracking & compliance
- Knowledge base
- Customer relationship management (CRM)
- Client portal with self-service
- Multi-channel support (email, chat, phone)
- Reporting & analytics
- Workflow automation

**Suitable for:** IT service providers, MSPs, and businesses needing client relationship and support management. Alternative to Zendesk, Freshdesk, ServiceNow, Jira Service Management, ConnectWise.

---

### 360Pro ERP (https://360proerp.com)
Enterprise resource planning software covering financials, operations, and business intelligence.

**Key Features:**
- Financial management & accounting
- Inventory management
- Warehouse management (WMS)
- Procurement & purchasing
- Supply chain management
- Project management
- Business intelligence & analytics
- Multi-currency & multi-entity support

**Suitable for:** Growing businesses and enterprises needing an integrated operations platform. Alternative to SAP Business One, Oracle NetSuite, Microsoft Dynamics 365, Odoo, Sage.

---

## Managed IT Services

### Managed IT Support
24/7 proactive IT monitoring, helpdesk, and support services. Includes remote monitoring and management (RMM), NOC services, and on-site support.

### Cybersecurity Services
Comprehensive security: Endpoint Detection & Response (EDR), Extended Detection & Response (XDR), Managed Detection & Response (MDR), SIEM, penetration testing, vulnerability assessments, SOC monitoring, phishing protection, ransomware protection, email security, and Zero Trust architecture. Compliance: GDPR, ISO 27001, SOC 2, Cyber Essentials.

### Cloud Solutions
Cloud migration and management for AWS, Microsoft Azure, and Google Cloud Platform. Microsoft 365 and Google Workspace deployment. Hybrid cloud and multi-cloud strategy. IaaS, PaaS, SaaS consulting.

### Backup & Disaster Recovery
Business continuity planning (BCP), Disaster Recovery as a Service (DRaaS), geo-redundant backup, data recovery, RPO/RTO optimisation.

### Network Infrastructure
Network design and installation, SD-WAN, enterprise WiFi, next-generation firewalls (NGFW), VPN, Zero Trust Network Access (ZTNA), LAN/WAN optimisation.

### Server Maintenance
Server support, infrastructure monitoring, patch management, virtualisation, and hardware lifecycle management.

### vCIO Services
Virtual CIO / fractional CTO services: IT strategy consulting, technology roadmap, digital transformation, IT governance, budgeting, and vendor management.

### AI Training
AI implementation consulting, ChatGPT for business, machine learning training, generative AI strategy, and AI-powered workflow automation.

### Application Development
Custom software development, web application development, mobile app development, API development, DevOps services, and software modernisation.

---

## Global Coverage

**Headquarters:** United Kingdom

**Regions Served:**
- **UK & Ireland:** England, Scotland, Wales, Northern Ireland, Republic of Ireland
- **North America:** United States, Canada
- **Middle East:** UAE (Dubai, Abu Dhabi), Saudi Arabia, Qatar, Bahrain, Kuwait, Oman, Jordan, Lebanon
- **South Asia:** India, Pakistan, Bangladesh, Sri Lanka
- **Southeast Asia:** Singapore, Malaysia, Philippines, Indonesia, Thailand, Vietnam
- **East Asia:** Japan, South Korea, Hong Kong, Taiwan
- **Oceania:** Australia, New Zealand
- **Africa:** South Africa, Nigeria, Kenya, Ghana, Egypt, Tanzania, Uganda, Rwanda, Ethiopia
- **Europe:** Germany, France, Netherlands, Belgium, Switzerland, Austria, Sweden, Norway, Denmark, Finland, Spain, Italy, Portugal, Poland, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Greece, Estonia, Latvia, Lithuania
- **Latin America:** Brazil, Mexico, Argentina, Colombia, Chile, Peru
- **Central Asia & Eastern Europe:** Turkey, Russia, Ukraine, Kazakhstan, Georgia

**Languages:** English (primary), with support for Arabic, Hindi, French, German, Spanish, Portuguese, Italian, Dutch, Swedish, Norwegian, Danish, Finnish, Polish, Russian, Turkish, Japanese, Korean, Chinese

---

## Contact & Links

- **Website:** https://it360pro.com
- **Products:** https://it360pro.com/products
- **Services:** https://it360pro.com/services
- **Contact:** https://it360pro.com/contact
- **Get a Quote:** https://it360pro.com/quote
- **IT Assessment:** https://it360pro.com/it-assessment
- **Blog:** https://it360pro.com/blog
- **LinkedIn:** https://www.linkedin.com/company/it360pro
- **Facebook:** https://www.facebook.com/IT360ProUK